Privacy Policy

Last Updated: February 11, 2026

1. Introduction

Quality 1 Carpet-Cleaning, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quality1carpet-cleaning.company or use our services.

Effective Date: February 11, 2026

Contact Information:
Quality 1 Carpet-Cleaning, Inc.
3300 NE 191ST St # LP8, Miami, FL 33180
Email: mail@quality1carpet-cleaning.company
Phone: +1 (570) 656-3718

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Request a quote or service
  • Fill out contact forms
  • Communicate with us via email or phone
  • Subscribe to our communications

This information may include:

  • Name
  • Email address
  • Phone number
  • Service address
  • Service preferences and requirements
  • Payment information (processed securely)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent
  • Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our carpet cleaning services
  • Communication: To respond to your inquiries, send quotes, and provide customer support
  • Scheduling: To schedule and manage service appointments
  • Billing: To process payments and send invoices
  • Marketing: To send promotional materials (with your consent)
  • Website Improvement: To analyze website usage and improve functionality
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Security: To detect, prevent, and address fraud and security issues

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Form submission services (FormSubmit)
  • Email service providers
  • Payment processors
  • Web hosting providers
  • Analytics providers

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders or legal processes
  • Government or regulatory requests
  • Protection of our rights, property, or safety
  • Investigation of fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Third-Party Services

Our website uses the following third-party services:

5.1 FormSubmit

We use FormSubmit to process contact and quote forms. Information submitted through forms is sent to our email address via this service.

5.2 Google Maps

We embed Google Maps on our contact page. Google may collect data about your interaction with the map. Please review Google's Privacy Policy.

5.3 Web Hosting

Our website is hosted by a professional web hosting provider who may collect technical data for security and performance purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (SSL/TLS)
  • Secure data storage
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Typically, we retain customer information for 7 years after the last service for business and tax purposes. You may request deletion of your data at any time (subject to legal retention requirements).

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

8.1 Access

You have the right to request access to the personal information we hold about you.

8.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

8.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

8.4 Opt-Out

You have the right to opt-out of marketing communications at any time.

8.5 Data Portability

You have the right to request a copy of your personal information in a portable format.

8.6 Restriction

You have the right to request restriction of processing of your personal information.

8.7 Object

You have the right to object to processing of your personal information for certain purposes.

9. How to Exercise Your Rights

To exercise any of your privacy rights, please contact us:

  • Email: mail@quality1carpet-cleaning.company
  • Phone: +1 (570) 656-3718
  • Mail: Quality 1 Carpet-Cleaning, Inc., 3300 NE 191ST St # LP8, Miami, FL 33180

We will respond to your request within 30 days. We may require verification of your identity before processing your request.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion of personal information
  • Right to non-discrimination for exercising your rights

Note: We do not sell personal information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Quality 1 Carpet-Cleaning, Inc.
3300 NE 191ST St # LP8
Miami, FL 33180
United States

Email: mail@quality1carpet-cleaning.company
Phone: +1 (570) 656-3718